Policies and agreements
Everything that governs the use of Xamina, in one place. If a signed agreement between us says something different from a page here, the signed agreement wins.
Anyone using Xamina
These apply to every account, whether you pay us or your organisation does.
Terms of ServiceThe rules for using the platform, what each party is responsible for, how an account ends and where our liability stops.Privacy PolicyWhat personal data we collect, why, who it is shared with, how long it is kept and the rights you have over it.Acceptable Use PolicyWhat you may not do on the platform — including the exam-specific conduct that gets an attempt invalidated.Refund and Cancellation PolicyCancelling a subscription, what happens to unused seats, and when a candidate fee is refundable.
Organisations that pay us
The commercial agreements behind a signed account.
Data protection
For your DPO, and for anyone whose candidates are in the system.
Internal security policies
Our information security policy, incident response plan and access control policy govern how our own team handles your data. They are not published here because they describe our internal controls, but they are provided under NDA during procurement and summarised in the Data Processing Agreement. Ask info@xamina.io.